ORDERING & FAQS

A clearer start to your order.

Useful answers before you shortlist products or discuss a quotation.

A FEW USEFUL ANSWERS

Ordering questions

What should we send to start a sports enquiry?

Send product links or reference images, the intended use, estimated quantities and destination. Add the dimensions, packing or customisation requirements you already know.

Can we enquire before every detail is decided?

Yes. Explain what is known and what still needs discussion. An estimated quantity and a clearly identified base design are useful starting points.

Who supplies the sports equipment?

The products are supplied through partner factories. Our team coordinates your brief, factory questions, samples and the agreed order arrangements.

How is the minimum order quantity confirmed?

It depends on the selected design, version and requested changes. Share your proposed quantities so we can confirm the relevant factory conditions.

Can we arrange a sample?

We can coordinate samples with the supplier. Agree the exact version, contents, assessment points, costs and delivery arrangements before the sample is requested.

Which customisation requests can we discuss?

You can send requirements for dimensions, netting, frame or finish, targets, branding and packing. The feasible options are confirmed with the factory for each product.

Can we approve branding and packing details?

We can coordinate your artwork and packing brief with the factory. Record the agreed files, positions, colours, contents and approval steps with the product specification.

Can we request inspection or product documents?

Tell us the checks and documentation your purchasing team requires. We can coordinate the scope and confirm what is available for the selected factory and product.

Can different sports products be consolidated?

We can discuss a combined shipment after the individual specifications, quantities, packing and readiness have been considered. Each item retains its own agreed order conditions.

When will the goods be ready and delivered?

The preparation and delivery arrangements are confirmed for the order and shipment. Tell us your preferred timing early so it can be discussed with the factories and logistics providers.

How are replacement-part or aftercare questions handled?

Contact us with the order, version, affected component and supporting images. We will follow up with the supplier and discuss the next steps against the agreed terms.

Does the preview enquiry form send automatically?

It currently prepares an email draft. Review and send that draft in your email application, or use the direct email and WhatsApp contact options.

YOUR NEXT ORDER

Have a product in mind?

Send us the products, quantities and destination. Include any customisation or packing requirements you have in mind.

TELL US WHAT YOU NEED

Let’s discuss your order.

This preview opens an email draft. Review it in your email application and send it there.

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